top of page

CONTACT
US

Welcome to Art Body Creative Studio’s website.

​

We're available in studio, over the phone, and online Monday to Sunday 10.00am - 6.00pm.

​

We're located at 229A Maunganui Road, Mount Maunganui 3116.

​

Have a quick question?

Hit us up in the chat or leave a message, and we'll get back to you as soon as we can.

​

If your enquiry is about a tattoo, please contact us through Facebook or Instagram for a quicker response.

​

Thanks!

We'll be in touch soon

AFTERCARE

AFTER

CARE

A copy of our aftercare instructions will be provided to you following your tattoo. Alternatively, you can download a .pdf copy to your device here.

​

We also offer a free touch up within 3 months from your initial receiving a tattoo from Art + Body Creative Studio.

​

You can also find a .jpg version in our Contact FAQ section.

​

FAQ

PRIVACY
POLICY

Art Body Creative Studio cares about handling your personal information with care and respect.

​

Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.

​

Questions or concerns? Any questions about our Privacy Policy can be sent to: creative@artbody.co.nz

This privacy notice for Art Body Ltd (trading as Art Body Creative Studio) ('we', 'us', or 'our'), describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you:

  • Visit our website at http://www.artbody.co.nz, or any website of ours that links to this privacy notice

  • Engage with us in other related ways, including any sales, marketing, or events

​​

If you would at any time like to review or change the information we hold about you, you can:

  • Log in to your account settings and update your user account

  • Request a termination or deactivation of your account

​​

However, we may retain some information with your knowledge as we must comply to a minimum legal requirement.

​

We collect and process your personal information under the obligations and conditions set by New Zealand's Privacy Act 2020 (Privacy Act).


This privacy notice satisfies the notice requirements defined in the Privacy Act, in particular: what personal information we collect from you, from which sources, for which purposes, and other recipients of your personal information.

 

If you do not wish to provide the personal information necessary to fulfill their applicable purpose, it may affect our ability to provide our services, in particular:

  • offer you the products or services that you want

  • respond to or help with your requests

  • manage your account with us

  • confirm your identity and protect your account

 

At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us at creative@artbody.co.nz

 

INFORMATION WE COLLECT

We collect personal information that you provide to us. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • names

  • phone numbers

  • email addresses

  • mailing addresses

  • usernames

  • passwords

  • contact preferences

  • contact or authentication data

  • billing addresses

  • debit/credit card numbers

  • enquiry or complaint details

 

When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:

  • health data

​

We also may collect payment data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data processed online is stored by Stripe and PayPal. You may find their privacy notice link(s) here: https://stripe.com/en-nz/privacy and 
https://www.paypal.com/us/legalhub/privacy-full#personalData.

​

AUTOMATICALLY COLLECTED

Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

​

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.


The information we collect includes:

  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps'), and hardware settings).

  • Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.

  • Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

 

HOW DO WE PROCESS YOUR INFORMATION?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

​

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

- Communicate with you;

- Screen our orders for potential risk or fraud; and

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

​

WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

All information Art Body Creative Studio collects about you is entirely confidential unless we are required to share it by law. Example of this may be a medical emergency requiring us to provide the health declaration information you have supplied us in-studio.

​

HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organisational and technical security measures.

 

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

RETURN
POLICY

We do our best to provide our customers with goods and services that we'd like to receive ourselves. However, for whatever reason you are not satisfied with your purchase, you may return it for a refund, credit or exchange.

​

Any questions about our Return Policy can be sent to:

creative@artbody.co.nz

RETURNS, REFUNDS AND EXCHANGES

All returns must be made within fourteen (14) days of the purchase. All returned items must be in new and unused condition, with all original tags and labels attached.

​

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. These items will not be able to be returned unless found to be defective:

  • Personalised or made to order items

  • Jewellery

  • Perishable products including health and beauty

  • Personal care items

​

DAMAGES AND ISSUES

Please inspect your order upon delivery and contact us using the request form as soon as possible if the item is defective, damaged, or if you receive the wrong item. However you cannot claim a return, refund or exchange if:

  • You used, washed or stored the product incorrectly

  • You broke it using it in a unreasonable way

  • You modified it which caused the fault

​

EXCEPTIONS

The following items cannot be returned or exchanged:

  • Tattoo Deposits (conditions apply, see FAQs)

  • Gift Vouchers

 

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

​

For Tattoo Deposits:

*Deposits are non-refundable for no shows if we do not have 48 hour notice of rebooking

*Deposits secure your appointment and design work, their value is credited to your tattoo

*Artists retain the right to tender a design for a new client if you do not fulfill your booking

​

RETURN PROCESS

To return an item, please at creative@artbody.co.nz. After receiving confirmation of process from an Art Body Creative Studio representative, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:


Art Body Creative Studio
Attn: Returns
229A Maunganui Road
Mount Maunganui 3116

Bay of Plenty
New Zealand

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

​

After receiving and inspection of your returned item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. Refunds will be issued via the payment method that was used to make your original purchase. These may take 1-2 billing cycles to appear and we will notify you by email when your return has been processed.

TERMS &
CONDITIONS

These are the Terms and Conditions of use for buyers and browsers to help make the Art Body experience a happy and productive one for all. By continuing to visit our website, you are agreeing to do so on these terms.

​

Any questions about these Terms and Conditions can be sent to:

creative@artbody.co.nz

​

OVERVIEW

This website www.artbody.co.nz (the ‘Site’) is operated by Art Body Ltd, trading as Art Body Creative Studio (‘we’, ‘us’ and ‘our’) who offers this website, including all information, tools, products and services (collectively, the 'Services') available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here (the ‘Terms and Conditions’). Art Body Creative Studio is a registered business in New Zealand at 229A Maunganui Road, Mount Maunganui 3116, Bay of Plenty, New Zealand and you can contact us by mail, by phone at (07) 213 2213, or by email at creative@artbody.co.nz.

​

By visiting our site and/ or purchasing something from us, you engage in our Services and agree to be bound by the following Terms and Conditions, including those additional Terms and Conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

​

Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the Terms and Conditions of this agreement, then you may not access the website or use any services. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.

​

Any new features or tools which are added to the current store shall also be subject to the Terms and Conditions. We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

​

SECTION 1 - SERVICE CONDITIONS

By agreeing to these Terms and Conditions, you represent that you are at least 18 or at least the age of majority in your country residence and you have given consent to allow any of your minor dependents to use this site. 

​

You may not use our Services for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms and Conditions will result in an immediate termination of your Services. 

​

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. 


You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. 


The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms and Conditions.

​

SECTION 2 - INTELLECTUAL PROPERTY

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, video, text, artworks, photographs, and graphics in the Services (collectively, the 'Content'), as well as the trademarks, service marks, and logos contained therein whether owned by Art Body Ltd, or our Trading Partners (the 'Marks').

​

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.


This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. 

​

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for products sold on Art Body Creative Studio’s website are subject to change without notice.

​

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

​

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

​

SECTION 5 - PRODUCTS AND SERVICES

Certain Services may be available exclusively online through the website. These Services may have limited quantities and are subject to return or exchange only according to our Return Policy.

​

We have made every effort to display as accurately as possible the colours and images of our Services that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

​

We reserve the right but are not obligated, to limit the sales of our Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any Services that we offer. All descriptions of Services pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

​

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

​

SECTION 6 - BILLING AND ACCOUNT INFORMATION, PURACHSES AND PAYMENTS

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

​

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

​

For more detail, please review our Return Policy.

​

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you
authorise us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

​

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.


Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms and Conditions.

​

SECTION 8 - THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third-parties.

​

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

​

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and/or services should be directed to the third-party.

​

SECTION 9 - USER REPRESENTATION

Your submission of personal information through the store is governed by our Privacy Policy.

​

By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Terms and Conditions; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Services for any illegal or unauthorised
purpose; and (7) your use of the Services will not violate any applicable law or regulation.


If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

​

You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

​

SECTION 10 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

​

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

​

SECTION 11 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms and Conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

​

SECTION 12 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.


You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

​

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

​

In no case shall Art Body Creative Studio, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

​

SECTION 13 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Art Body Creative Studio and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference or your violation of any law or the rights of a third-party.

​

SECTION 14 - SEVERABILITY

In the event that any provision of these Terms and Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.

​

SECTION 15 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

​

These Terms and Conditions are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms and Conditions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

​

SECTION 16 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

​

These Terms and Conditions and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions).

​

SECTION 17 - GOVERNING LAW

These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of New Zealand.

​

SECTION 18 - CHANGES TO TERMS AND CONDITIONS

You can review the most current version of the Terms and Conditions at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website.

​

It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

bottom of page